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Frequently Asked Questions - Retirement Services


Army Career Alumni Program (ACAP) assist with my employment transition.
Career Status Bonus (CSB/REDUX). What is it?
Estimate Retirement Pay / SBP Cost
Housing Information
Pre-Retirement Orientation Briefings?
Retirement Ceremonies on Fort Drum.
Reserve Component Survivor Benefit Plan (RCSBP) Information?
Transition Center Information
Army Echoes Web Page
Combat-Related Special Compensation Program (CRSCP) Information.
Fort Drum Newsletter
ID Cards/DEERS Information
Social Security Administration
Uniform Spouses Former Spouses Protection Act
Widow / Widower Information
How do I update my address?
How do I register my vehicle of Fort Drum?

 

How do I contact the Retirement Services Office?

You can call 315-772-6434/6339 for general questions.

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Where is the Retirement Services Office Located?

RSO is located at Clark Hall Building P10720 Mount Belvedere Blvd Room A1-19.

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Where is the Retirement Services Office Located?

What are the hours of operation?

Monday thru Friday 0730 - 1600 except for Holidays.

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What is Career Status Bonus (CSB/REDUX)?

CSB/Redux is a mandated retiremnt plan that the Soldier must make a decision before their 15th year on Active Duty.  Your decision will be filed in your official records.  Please use the following web site links to assist you with making a decision.  We strongly recommend setting up a financial counseling with the MWR FRP at Clark Hall.  That number is 315-772-6894.

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Retirement Ceremonies on Fort Drum?

Contact G-1 at 315-772-4191

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Pre-Retirement Orientation Briefings?

Go to theRetirement Services Main Page to see the Schedule

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Reserve Component Survivor Benefit Plan (RCSBP) Information?

Reserve Component Survivor Benefit Plan (RCSBP) Web Site: https://www.hrc.army.mil/site/reserve/soldierservices/retirement/rcsbp.htm

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Estimate Retirement Pay / SBP Cost

https://w11.afpc.randolph.af.mil/retsepcalcnet/default.aspx?prods3=268&prods2=263&prods1=44

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Transition Center on Fort Drum

Telephone Number:  315-772-3505

  • Hours of Operation: 0730 - 1600
  • Clearing Brief:  1400 Everyday EXCEPT Wednesday
  • Website

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Army Career Alumni Program (ACAP)

Fort Drum ACAP Web Site
Army Career Alumni Program (Army Web Site): http://www.acap.army.mil/

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Housing on Fort Drum

Fort Drum Housing Information

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Army Echoes Web Page

Army Echoes Registration Page: http://www.armyg1.army.mil/RSO/echoes.asp

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Fort Drum Retirement Newsletter

Can be found after the Mission Statement on the Retirement Services Main Web Page

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ID Cards/DEERS Information

Select to go to the Fort Drum ID Card/DEERS Web Page

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Combat-Related Special Compensation Program (CRSCP) Information

Web Site for CRSCP:  https://www.hrc.army.mil/site/crsc/veterans.html

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Uniform Spouses Former Spouses Protection Act

Select this link for USFSPA packet

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Widow / Widower Information

Tragedy Assistance Program for Survivors (TAPS) Web Site:  http://www.taps.org/

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How do I update my address?

All retirees are responsible for updating their pay file at DFAS-CL within one year of the event if they marry, remarry, are widowed or divorced and need to make or update an SBP election.  Additionally changes of addresses should be submitted as they occur to ensure receipt of retiree pay, newsletters, 1099R forms, and retiree account statements.  If communicating by fax, include your SSN and sign your request.  Communication should be made to

If in receipt or entitled to retired PAY
Defense Finance and Accounting Service
Cleveland Center
U.S. Military Retired Pay
PO Box 7130
London, KY 40742-7130

Telephone: (216) 522 - 5955
(800) 321 - 1080

Fax Number: (800) 469 - 6559

If in receipt or entitled to SBP
Defense Finance and Accounting Service
Cleveland Center
U.S. Military Annuity Pay
PO Box 7131
London, KY 40742-7131

Telephone: (216) 522 - 5955
(800) 321 - 1080

Fax Number: (800) 982 - 8459

If a retired reservist not yet 60
U.S. Army Human Resources Command
ATTN: AHRC-PSP-A
1 Reservist Way
St. Louis, MO 63152-5200

Telephone: (314) 592 - 0554
(800) 325 - 2660

Fax Number: (314) 592 - 0582  ATTN: TLM9V4

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How do I register my vehicle on Fort Drum?

Select this link to get further information about registering your vehicle on Fort Drum

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How do I contact or locate the Social Security Administration?

Go to the Social Security Administration Web Site for further Information:  http://www.ssa.gov/

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